Kuycon

Review the shipping options and estimated delivery times for your destination before you order.

Once your display has been dispatched, we’ll email your tracking number and tracking link. Carrier updates may take 24–48 hours to appear, so you know when to start checking its progress.

For orders shipped under our Delivered Duty Paid terms, import duties and applicable import taxes are included in the checkout total.

If a carrier requests an additional customs payment, contact KUYCON with the notice so we can help resolve it. Shipping charges depend on your destination and selected delivery option.

Have a problem with your display? Contact team@kuycon.com with your order number, a description of the issue and clear photos or video where relevant.

Report transit damage within 48 hours. Requests concerning damaged, defective or incorrectly described items must be submitted within five calendar days of receipt. Approved damage or defect returns include a prepaid return label. Change-of-mind returns are not covered.

Manufacturer warranty claims follow the warranty terms supplied with your product.

Start with the user manual supplied with your display for connection guidance and model-specific settings.

Models including G27P and G32P come with digital documentation and firmware files with instructions. For a connection question, tell us your display model, computer model and the cable or port you are using, so we can understand your setup.

The quality of a display extends to the object around the image: its edges, finish and construction.

Models including G27P and G32P use CNC-machined aluminum with an anodized finish. Look closer at the enclosure and stand, and explore the material details that give the display its considered presence on your desk.

Models including G27P and G32P include a factory color calibration report among their supplied digital materials.

Keep it with your display’s documentation as you explore its settings and build your color workflow. Check the specifications and included materials for the particular model you choose.