Brand OfficialManufacturer
Online store
kuycon.com
Shop directly at kuycon.com. Contact us for order support and warranty eligibility.
Eligible for all official warranty services.
Official · BUY WITH CONFIDENCE
CertifiedFactory service
Make sure to shop at www.kuycon.com, our only official direct store, for the full range of official services. Purchases from certified stores also come with the same original factory warranty.
Coverage is subject to eligibility, purchase channel, and the written warranty terms. Contact us to confirm coverage for your order.
Official channels
For purchases through official channels.
Warranty eligibility
For confirmed product-quality issues.
A clear place to get help.
Contact your original seller first.
KUYCON AROUND THE WORLD
Global Markets
We Serve
Discover the countries and regions where KUYCON monitors have been sold, and view product availability and after-sales support information. Service terms may vary by seller.
Can’t confirm another store or website? Ask us to check the seller ↗
VerificatedAmazon
Kuycon Monitor-Official
Genuine KUYCON monitors are available from sellers worldwide. Contact the store team for order support and warranty eligibility.
Service terms may vary by store; please confirm before purchase.
Verificated
kuyconus.com
Genuine KUYCON monitors are available from sellers worldwide. Contact the store team for order support and warranty eligibility.
Service terms may vary by store; please confirm before purchase.
Verificated
Kuycon L.L.C-FZ
Genuine KUYCON monitors are available from sellers worldwide. Contact the store team for order support and warranty eligibility.
Service terms may vary by store; please confirm before purchase.
Verificated
ClickClack
Genuine KUYCON monitors are available from sellers worldwide. Contact the store team for order support and warranty eligibility.
Service terms may vary by store; please confirm before purchase.
Verificated
Reboot Global
Genuine KUYCON monitors are available from sellers worldwide. Contact the store team for order support and warranty eligibility.
Service terms may vary by store; please confirm before purchase.
No matching listed channel.
Send us the website address or seller details, and we’ll help you check the channel.
Request seller verification ↗THE REPLACEMENT PROGRAM
Know what’s covered.
Before you buy.
The program is designed for qualifying product-quality issues. Check the purchase channel and coverage terms for your order.
Product-quality issues.
Issues arising under normal use are reviewed to confirm whether they qualify under the replacement program.
Eligible purchase channels.
Keep your proof of purchase. For dealer orders, please contact your dealer directly for order support.
A new replacement.
Approved claims qualify for a new replacement display at no charge for the replacement unit. Return and dispatch arrangements are confirmed during review.
Please check your written coverage terms. They set the coverage start date, eligible products and purchase channels, exclusions, shipping responsibilities and replacement conditions for your order.
This replacement program is separate from change-of-mind returns. Do not send a product back before receiving return instructions.
WHEN YOU NEED SUPPORT
A clear next step.
At every step.
Keep your order number, seller details and product serial number handy. We’ll help you understand the next step.
Tell us what happened.
Share your order number, purchase date, seller, serial number and a short description. Include photos or video that show the issue.
Let us check your coverage.
We review the purchase and product issue, then confirm whether it qualifies for replacement and explain the next steps.
Follow the return instructions.
Wait for approval before sending anything back. Your support team will confirm the return arrangements and required accessories.
Get your replacement update.
After the claim and return requirements are met, we’ll confirm the replacement arrangements and share dispatch information.
A FEW MORE DETAILS
Good questions.
Clear answers.
Is every KUYCON website an authorized seller?
A brand name in a domain does not establish authorization. Check the listed purchase channels or send us the exact website address for a manual review.
Does every reseller order include replacement coverage?
Coverage depends on the seller, product and purchase terms. Confirm program participation and the team responsible for your order before checkout.
Does free replacement mean I can return it for any reason?
No. This program is for approved product-quality claims. Change-of-mind returns are handled separately under the applicable returns policy.
Who pays for return and replacement shipping?
Your applicable written coverage terms determine shipping responsibilities. Ask the support team to confirm the return and dispatch arrangements before shipping a product.
What should I send with a replacement request?
Include your order number, proof of purchase, seller name or website, purchase date, serial number and a clear description of the issue. Photos or a short video can help the review.